Privacy Policy

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes: • Personal Identification Information: Name, email address, phone number, billing address, and shipping address. • Payment Information: Credit/debit card details and banking information (processed securely via third-party payment gateways — we do not store full card numbers). • Technical Data: IP address, browser type, device type, operating system, and pages visited on our site. • Order & Transaction Data: Purchase history, order status, and communication records. • Uploaded Design Files: Gerber files, BOM files, and Pick & Place files submitted for PCB manufacturing orders. We collect this data to process your orders, improve our services, and maintain secure communications with you.

MINDRON Electronics uses your collected information for the following purposes: • Order Processing: To process, fulfill, and ship your PCB manufacturing and assembly orders. • Account Management: To create and manage your user account, including authentication and password recovery. • Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance. • Service Improvement: To analyze usage patterns and improve the functionality and performance of our platform. • Marketing Communications: To send you promotional offers, newsletters, and updates (only with your explicit consent — you may unsubscribe at any time). • Legal Compliance: To meet regulatory requirements, enforce our Terms of Service, and prevent fraud or misuse. • Quality Assurance: To audit and ensure the accuracy and reliability of our manufacturing processes. We will never sell your personal information to third parties.

We are committed to protecting your information with industry-standard security practices: • Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL protocols. • Secure Storage: Sensitive data is stored in encrypted databases with strict access controls. • Access Control: Only authorized MINDRON personnel who need the data to perform their functions are granted access. • Payment Security: We rely on PCI-DSS compliant payment processors. We do not store your payment card details on our servers. • Regular Audits: Our systems undergo periodic security reviews and vulnerability assessments. • Data Breach Response: In the event of a security breach, we will notify affected users within 72 hours as required by applicable law. Despite our best efforts, no method of internet transmission or electronic storage is 100% secure. We encourage you to use strong, unique passwords and to notify us immediately if you suspect unauthorized access to your account.

Our website uses cookies and similar tracking technologies to enhance your browsing experience: • Essential Cookies: Required for the website to function properly, including session management and authentication. • Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous data (e.g., Google Analytics). • Functional Cookies: Remember your preferences such as language settings and items in your cart. • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described in this policy.

We do not sell, trade, or rent your personal information. We may share your data only under the following circumstances: • Service Providers: With trusted third-party vendors (e.g., payment processors, shipping partners, cloud services) who assist in operating our business. These parties are contractually obligated to maintain confidentiality. • Legal Requirements: When required by law, court order, or government authority to disclose information. • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction. You will be notified via email or prominent notice on our site. • Protection of Rights: To enforce our Terms of Service, protect our rights, or safeguard the safety of our employees and users. • Consent: With your explicit consent for any other purpose not described above. All third parties we work with are required to protect your data and are prohibited from using it for their own marketing or commercial purposes.

You have the following rights regarding your personal information: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data (subject to legal retention requirements). • Portability: Request transfer of your data in a structured, machine-readable format. • Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails or by contacting us. • Withdraw Consent: Withdraw consent previously given for data processing. • Lodge a Complaint: File a complaint with a relevant data protection authority in your jurisdiction. To exercise any of these rights, please contact us at info@mindron.in. We will respond to all requests within 30 days. Identity verification may be required before we process your request.

We retain your personal information only as long as necessary for the purposes outlined in this policy: • Account Data: Retained for the lifetime of your account, plus 3 years after account closure for legal and audit purposes. • Order & Transaction Data: Retained for 7 years in compliance with financial and tax regulations. • Design Files: Gerber, BOM, and Pick & Place files are retained until project completion plus 1 year, unless you request earlier deletion. • Marketing Data: Retained until you withdraw consent or unsubscribe. • Log & Technical Data: Retained for up to 12 months for security and performance analysis. After these periods, your data will be securely deleted or anonymized.